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Article Surfing ArchiveHello From Ottawa: The Historic Auberge Mcgee Inn (Part II) - Articles SurfingI enquired about how the transition phase went and Judy and Sarah said that it was pretty easy and seemed very natural. They had all read a lot of books on how to run a bed and breakfast and their previous work experience in different fields came in handy. They also did some first hand research and went to Kingston to stay in different B&Bs. Judy said that the key deciding factor is whether you like people or you don't. She adds that they had always been comfortable hosting guests, they often threw parties for up to 50 people and had a clear idea of what they wanted their bed and breakfast to be like. I proceeded to ask them about their daily routine. Judy and Sarah both responded that they get up at about 6 am or earlier. Judy starts getting the food ready, which always includes freshly baked muffins or croissants. Sarah arrives at about 7 am and prepares the juice. They generally set the tables the night before. Breakfast is held at 7:30 or 8 am on weekdays and a half hour later on weekends. A great addition to their business is a commercial dishwasher which finishes an entire huge load of dishes in 3 minutes. Judy says that this appliance has been one of their best investments. As a result dishes are finished by 10 am. The team also hired a helper, Jenn, who is a student at the University of Ottawa and comes in from Monday to Friday. The Armstrongs handle all their own laundry onsite. They have two commercial dryers and one commercial and one regular washing machine. Last summer they sent a lot of laundry out to commercial laundry services, but with their new laundry equipment this task is much easier to handle. Their bed and breakfast is generally open all year round with the exception of one week between Christmas and New Years when they take off some personal time and get the wood floors re-sanded. Earlier this year Ken and Judy went on a vacation to Portugal while Sarah and Jason ran the B&B by themselves. The beauty of having two couples involved in running a B&B is that each of them are actually able to go on vacation every once in a while and are not tied down the whole year round. Judy and Sarah indicated that someone is always at the house because guests could need something at any given time. However, they take turns being there and occasionally they manage to go to the movies during the day time (Judy was planning to see the DaVinci Code later this afternoon). When asked about their overall experience as bed and breakfast owners Judy said that they didn't go into this business to become millionaires. She said if the basics are taken care off (housing, car, food) you are doing pretty well already and personal happiness is a question of priorities. As an example she mentioned a couple, personal acquaintances, who live in a huge house, travel all the time for business, and never have any extra money left over. In addition, this lifestyle puts a huge strain on their relationship and their children. For Judy having time for her family has always been more important. One of their guests from South Africa almost became like a family member. He would sit outside with them and just watch people walking down the street. He could not believe that people would go for a walk through the neighbourhoods because where he came from people have 8 foot fences, security systems and guard dogs, and people are generally scared to walk in public. Other interesting guests included a couple riding a 3-wheeler motorcycle. They wanted to rent the Egyptian room, the best room at the McGee's Inn, for one night and came in wearing bandanas, leather suits and chops. In the end they stayed an entire week and were some of the most delightful guests they ever had. Apparently, the male motorcyclist owned a factory that manufactured aircraft parts, he was also a passionate cook and a hobby farmer. He was so stressed out when he arrived since he had not had a vacation in a long time. His wife said she had not seen him this relaxed in a long time. Even though they looked a little intimidating on arrival, they turned out to be some of the best guests they ever had. This experience confirms that you can never judge a book by its cover. It was obvious that the senior and junior Armstrongs both enjoy being in the bed and breakfast business. It was refreshing to see two generations from one family come together to make a joint life decision to structure their working life around their family priorities. The Armstrongs have obviously succeeded at that.
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