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Level The Playing Field: Small Business Vs. Fortune 500 - Articles Surfing
Technology, some people fear it, some resist it, and others embrace it. As a small business owner, it could be the best thing that ever happened to your company. With the technology available today, small businesses are increasingly leveling the playing field between themselves and big companies. With toll free virtual PBX (Private Branch Exchange) telephone systems, small businesses are combining today's technology with traditional customer service to take their business to the next level.
Only Fortune 500 companies with hundreds of employees and 10- story office buildings can afford and maintain a traditional PBX telephone system. But now, with toll free virtual PBX services, anyone with a telephone can reap the benefits of this powerful communications tool. A virtual PBX has all the advantages of a traditional PBX and more without the hassle, hardware and expense.
A virtual PBX allows small businesses to:
* Project a professional, more established company image
Small and home-based businesses are using all of these features of their toll free virtual PBX systems to sound and operate like a Fortune 500 company everyday.
Project a Professional, More Established Company Image
Unified Voice and Messaging System
Web Based System Access
A small business owner has administrative access to check the call logs of all incoming calls to their toll free number and use the call capture feature to not only capture the phone number of the person calling, but also their name and address. It also allows a user to run reports based on different criteria chosen. For example, reports could be run to show when the busiest time of the week is for customer service or if the call volume increased after a specific ad campaign was released. The applications are endless.
With all these powerful features, and most times more, it's amazing that toll free virtual PBX systems can be found at a reasonable price. Most systems offered are between $10.00 and $30.00 depending on the capabilities and size of the system. Many will offer a varying number of voice mail boxes, features, and minute plans. A good toll free virtual PBX service provider can also customize systems if needed.
Technology is ever changing in today's fast paced world. Small business owners will either have to embrace it or risk being left behind.
Copyright © 1995 - Photius Coutsoukis (All Rights Reserved).
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