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Microsoft Business Solutions: ERP, CRM, RMS for small and mid-size company - overview for Consultant
Microsoft Business Solutions has good combination of ERP, CRM, Retail Management applications to cover all the needs for small, mid-size and even large company. These are ERP: Microsoft Great Plains, Navision, Axapta, Solomon, Small Business Manager; CRM: Microsoft CRM and Navision CRM; Retail Management: Microsoft RMS and Navision Retail module.
You should know that these products were not initially developed by Microsoft (except Microsoft CRM), but purchased from leading mid-market software development companies: Great Plains Software, SMS, Navision Software. This means that Microsoft is on the way to align all its products and make them be granular (so-called Microsoft Business Suites: Financial, Manufacturing, Logistics, Project Accounting, etc.)
Also please know that Microsoft is trying to create integration packages between it�s products � as far as they come from different vendors � these products were not initially designed to be cross-integrated. Microsoft however covered long way to prepare such integrations � it has Microsoft Biztalk server.
Next point for you � Microsoft is now on the way to move all its products to its database platform � Microsoft SQL Server. Good example is Great Plains � now it is available on MS SQL Server or MSDE, no Ctree or Pervasive SQL 2000 (with new version � Microsoft Great Plains 8.0). Also Microsoft is trying to enable other technologies for its ERP, CRM and RMS � the best example is Microsoft CRM: MS SQL Server, MS Exchange, Active Directory, Replication, Message Queue, Text Indexing to name a few. This means for you, consultant, that your client�s IT group will love these solutions from technical side, if they are Microsoft-oriented and vise versa � they will be more than reserved if they are coming from Java/Oracle/IBM world.
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