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Interpath Technologies Transactional Analysis Methodology For It Troubleshooting - Articles Surfing

During 11 years of troubleshooting high profile network & application performance issues across global enterprises up to 120,000 nodes--Interpath Technologies Corporation developed its specialized Network & Application performance Analysis methodology.

We have helped companies like IBM, ING-Direct & Lucent Technologies find Resolution for under-performing networks & applications.

Application & Network Performance Analysis requires Protocol Analysis tools, * Sniffer *, Ethereal * WireShark *. However, it adds advanced methodical troubleshooting processes to--standard Protocol Analysis techniques.

Application & Network performance Analysis addresses gathering & interpreting information required for diagnosing & troubleshooting network & application performance problems.

An Application or Network may under-perform for years * Application users & components in different geographical locations * Application possibly multi-tiered.

Different IT departments convinced that the problem is not in their area. "Sniffing" skills alone--are inadequate.

Application & Network performance Analysis encompasses--all aspects of enterprise networking.

Application & Network Performance Analyst needs skills in interviewing, writing & diplomacy.

Interpath means flow of communication between all transaction components * Users, Servers, Switches, Routers, Operating Systems, Security devices, Database Protocol * anything involved in executing a network or application transaction. Trouble can be anywhere along an Interpath.

Troubleshooting all OSI model layers * using tools like Sniffer *, Ethereal *, WireShark * * technical interviews with client Subject Matter Experts and more* Interpath Technologies maps -- how the application moves * between all its components * simultaneously. That is Interpath. Troubleshooting network & application performance is a process, not a tool.

Clear, technical documentation is critical to success.

Interpath Technologies presents results in technical & non-technical formats * including protocol analyzer screen shots, spreadsheets, drawings, narratives * explaining causes of application or network issues.

We provide the platform for all IT teams to agree upon a process of resolution. Our deliverable is factual and incontestable.

Leadership * guidance * project management * diplomacy * have been key components of our success * as well as protocol analysis skills. We coordinate our clients' EngineeringTeams around the world * with our Analysts as focal points & primary diagnosticians.

Server Consolidation or Virtualization frequently creates unexpected results * servers come together * but move away from users or other components.

We diagnose global network application issues. We often work through bridgecalls, WebEx * or other remote media * enabling us to work with distributed teams simultaneously regardless of location. We provide on-site Network & Application Performance Analysts as needed.

Many client's have distributed versions of Sniffer *, Ethereal *, WireShark *, or other Protocol Analysis tools in place. If not, we can provide them * or build them from Open*Source protocol analysis software. Engineers go to training classes to learn troubleshooting or Application Performance Tuning Techniques * receive 5 to 20 days of intense instruction * covering only a fraction of what is required * go back to their companies to solve serious problems * and often fail.

Tools like WireShark *, Ethereal * and Sniffer * were not to blame * you can*t become a Network & Application Performance Analyst in a few weeks. In addition to learning the prerequisite protocol analysis skills or tools like Sniffer *, Ethereal * WireShark* * many years of training, practice and experience are needed to learn how to map an Interpath--and create solid testing.

Learning how to handle power tools doesn*t teach you how to build a house. WireShark *, Ethereal * Sniffer * are power tools.

Training in these tools is important * yet inadequate for troubleshooting an enterprise network or application. Learning the OSI model and network protocol tools doesn*t teach you to be a Protocol Analyst or Network & Application Performance Analyst.

Troubleshooting is a science--an art and a field of expertise--not a tool.

Copyright * 1999-2007 Interpath Technologies Corporation

Submitted by:

Barry Koplowitz

Barry Koplowitz founded Interpath Technologies Corporation in 1999. He has been consulting in the IT field since 1984 and has specialized in the area of Network & Application Analysis/Troubleshooting--with various Protocol Analysis Tools--for the last 11 years. He spent 3 years with Network General and NAI traveling around the United States teaching for Sniffer University *. Since leaving Sniffer University, he has worked consulting to large enterprise environments up to 120,000 nodes. http://www.interpathtech.com


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