Article Surfing Archive

A casino forum is a space provided by the online casino where members can start a thread by posting a message. Other members who go to the forum and read the message can respond to it if they have something useful to say. Usually a post at the online forum generates several responses in a matter of hours. Therefore the poster of the original message gets the viewpoint not only of one person but several of his or her colleagues at the casino. The casino forum is different from a chat site. In a chat site the players have to be logged in at the same time. In the forum the poster can post the message and log out. Meanwhile other players log in, see the message and respond to it. The original poster can log in again after a few hours or even the next day and go through the responses.

The casino forum can be a useful mechanism for solving problems online gamblers often face. Most players do head to customer support when the need help. They first check out the frequently asked questions to see if they can find a resolution to the issue there. If not they contact the customer support through the live chat facility or the toll free telephone numbers given. In the worst case they may send a message over e-mail or the online form the online casinos provide. However there are occasions when it makes much more sense to go to the casino forum.

In the first instance customer support solves problems but does not give advice. If a player is unable to understand how a wagering requirement works the customer support can help; if a player's withdrawal is held up the customer support can help or if a player cannot download a new game the casino support can help. But if a player wants to know whether it is worth wagering on a particular slots game or how many players are actually being able to meet the wagering requirements then it is futile to contact customer support. Such questions can only be answered at the casino forum. Players who have played the particular slots game will immediately respond with their experiences of wins or losses. They will also spell out the pitfalls of playing the game and would even offer advice on how best to play it. The same holds good for the issue of the wagering requirements. Even if casinos do try and answer such questions they are perceived as an interested party and as such there answers will always be suspect. No casinos will point out the drawbacks in its system. But players realize that they are all in the same boat and it is in their interest to help each other. Another advantage of the casino forum is that players respond not only to the original post but also to the responses. Often the players get divided into groups and a healthy debate ensues. Players may argue over the best strategy to win at blackjack or whether a new game offers any advantage to the players.