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"The cheapest way to win a business is to provide the highest quality customer service. The resulting referrals bring in customers that cost you nothing to generate" ~ DAVID STEINGBERG

The secret to being a wanted freelance writer is the customer. The customer is not an outsider to your business, he is a part of it, you are not doing him a favour by serving him, he is doing you a favour by giving you an opportunity to do so.

Focus on these four points

1. Relationship - Create innovative ways to strenghten relationships, make them trust you and respect you by adding value to your service.

2. Rapport - Ensure there is effective communication, make an effort to understand your customers-understand their demands, desires, point of veiws and oppinions.

3. Results - Provide good quality service and note every result acheived by your customers through your service-take not of needs met, problems solved, goals achieved and so on. These will put you in a position to better market your services.

4. Take note of your image and what you offer - In marketing your service it's all about the customer, brand your self in the minds of your customers treat them the way they want to be treated and they wil empty their wallets into yours. Give your customers what ever they want and the referals will bring in steady business which cost you nothing to generate...