| Home | Free Articles for Your Site | Submit an Article | Advertise | Link to Us | Search | Contact Us |
This site is an archive of old articles

    SEARCH ARTICLES
    Custom Search


vertical line

Article Surfing Archive



IT Service Agreements: Living Up To Your Promises - Articles Surfing

If you are new to the service model, you may be concerned about your ability to live up to your IT service agreements. Let's assume that you have eight clients who will book $165,000 in yearly revenue. The greatest fear for many new consultants is getting significant IT service agreements and not being able to support their clients in the short-term.

Build Confidence by Planning Ahead

The best way to handle this is to take stock of what you can do today. Make an inventory skills list. Look at what your competitors are doing and figure out where the gaps are. Figure out which of your services would be useful to a small business with a real LAN, with a real network. Figure out what some of your competitors are offering in terms of services and solutions and make a plan of attack for working on those deficiencies. Then, utilize them in your IT service agreements.

How Important are Certifications?

The big thing to keep in mind with most of these small businesses are that, unlike big IT shops, they*re usually a couple of years behind the curve. That means it's no big deal if your technicians don't have skills on the brand new software versions--your clients probably don't have them either. .

If you*re looking for a baseline qualification, having technicians that have a basic MCP, the Microsoft Certified Professional, will be useful regardless of whether they*re certified on a desktop operating system or a server operating system. For most of the small businesses in the sweet spot, they don*t care. They really can*t differentiate between advanced and entry-level certifications.

Copyright MMI-MMVI, Small Business Computer Consulting .com. All Worldwide Rights Reserved.

Submitted by:

Joshua Feinberg

Joshua Feinberg gets small business computer consulting firms steady high-paying clients. Get free access now to 1 hour of Joshua's field-tested proven Small Business Computer Consulting secrets at http://www.SmallBusinessComputerConsulting.com/blog/



        RELATED SITES






https://articlesurfing.org/business/it_service_agreements_living_up_to_your_promises.html

Copyright © 1995 - Photius Coutsoukis (All Rights Reserved).










ARTICLE CATEGORIES

Aging
Arts and Crafts
Auto and Trucks
Automotive
Business
Business and Finance
Cancer Survival
Career
Classifieds
Computers and Internet
Computers and Technology
Cooking
Culture
Education
Education #2
Entertainment
Etiquette
Family
Finances
Food and Drink
Food and Drink B
Gadgets and Gizmos
Gardening
Health
Hobbies
Home Improvement
Home Management
Humor
Internet
Jobs
Kids and Teens
Learning Languages
Leadership
Legal
Legal B
Marketing
Marketing B
Medical Business
Medicines and Remedies
Music and Movies
Online Business
Opinions
Parenting
Parenting B
Pets
Pets and Animals
Poetry
Politics
Politics and Government
Real Estate
Recreation
Recreation and Sports
Science
Self Help
Self Improvement
Short Stories
Site Promotion
Society
Sports
Travel and Leisure
Travel Part B
Web Development
Wellness, Fitness and Diet
World Affairs
Writing
Writing B