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Have you ever wondered how the Chat Leaders you see every day manage to keep control of the chat all the time?

It may seem like a simple job at first glance, but there are many things that Chat Leaders need to know in order for them to keep track of what is happening. Online bingo Chat Leaders need to be able to watch every game that is played, while coordinating the chat and making sure that all players are not misbehaving or disobeying any of the site policies. To enforce these policies, Chat Leaders must have an in-depth understanding of online bingo in general, as well as a thorough understanding of their site's rules, procedures, competitions, games, and every other aspect of the site. Most sites have an intensive training program for their Chat Leaders, which ensures that only the best are used in live chat.

Being a Chat Leader can be a fairly demanding job. As support for players is needed 24-7, Chat Leaders need to work long shifts and handle many queries from online bingo players. They face problems ranging from players who are experiencing login or card buying difficulties to dealing with player disputes in the chat. Online bingo Chat Leaders are there to show players where to go for help, and also to generate a good atmosphere in the chat. A good sense of humor and an ability to stay calm under pressure is therefore a prerequisite.

Online bingo Chat Leaders are rewarded for their support and dedicated service in special Chat Leader awards. http://www.bingoawards.com, which is the most widely recognized online bingo awards program, rewards a Best Chat Moderator Award each month to the best online bingo Chat Leader during the month of entry. Chat Leaders are nominated by players, and prizes are in the region of $500. Another esteemed award is Which Bingo's CM of the Year Award, which is given to the most popular Chat Leader online every year.

Online bingo Chat Leaders need to be respected by players for all the support and encouragement they give. Players need to do bear in mind that Chat Leaders use capital letters to distinguish themselves from other players, so therefore regular players should not use capitals in chat. Online bingo players should also remember that the Chat Leader's decision is usually management's decision, which means that it is final. Arguing with Chat Leaders is not acceptable and neither is using abusive or insulting language, being rude to fellow players or displaying any behavior that makes the Chat Leaders job harder.

Experienced players who have an excellent understanding of online bingo can become Chat Leaders, all they need to do is look out for a link on their chosen bingo site in which they can make enquiries or apply. It is great next step for those wanting to learn more about online bingo.