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What is a Booking Engine Online Reservation System?

A Booking Engine Online Reservation System is a search engine which allows uses to search, book, and purchase tickets or products online. Most often a Booking Engine Online Reservation System refers to the travel industry because it is the industry that uses the majority of online booking engines.

Who uses Booking Engine Online Reservation System?

There are two main groups which use Booking Engine Online Reservation Systems. The first group is the travel industry which uses Booking Engine Online Reservation Systems to manage tickets, accommodations, and other travel services for its clients. This group can include: group organizers, destination management companies, online travel companies, incoming/outgoing tour operators, domestic/international travel operators, charter companies, retailers, wholesalers and more. All of these groups can benefit from the use of online booking engines. A recent study predicted that by 2007 27% of all hotel booking will be done online. This study was only for hotels, so it would be logical to assume that the numbers would be even higher for other travel services like rail and air tickets.

The other group that uses a Booking Engine Online Reservation System is customers and potential customers. By using Booking Engine Online Reservation Systems travel service operators can open up their potential market to anybody who uses the internet. Even if they service internal users, Booking Engine Online Reservation Systems let users access their travel itineraries, documents, and more via any internet access point.

What does a Booking Engine Online Reservation System do?

When searching for a Booking Engine Online Reservation System to fit your specific needs try looking for these key features. 24/7 availability, along with scalable implementation, from single server to clustered load balanced server farms. Unlimited features like: bookings, cancellations, amendments, documents issue, passenger file manipulation, view reservation history, get products and service details, CRM manipulation, supplier access, clients and suppliers reconciliation, etc. Finally, the ability to implement your own user interface layer on top of the online booking engine, so that customers can recognize your brand and service.

How Can a Booking Engine Online Reservation System Work for Me?

The key to finding a good Booking Engine Online Reservation System is to first list the needs you want it to fulfill. Is it for internal, external or both uses? Ideally a good Booking Engine Online Reservation System will run on top of your current system, to shorten the training time needed to learn how to use it. A Booking Engine Online Reservation System should consolidate all of your travel programs into a single program with different levels of access for customers and employees. It should increase the communication levels between travel operators and clients. It should also be fully changeable according to your needs. It should also fit your price range. There are plenty of programs that offer full support, but that cater to only the biggest clients. Try to find software that was designed with your business size in mind, and has scalable options should the nature of your business grow.

To see examples of Booking Engine Online Reservation System in action, visit Booking Engine Online Reservation System demo.